Desiya.com is committed to ensure the security and confidentiality of all Personal Identifying Information (PII) that you provide. Personal Identifying Information is information about you that is personally identifiable and includes your name, date of birth, address, email address, phone number(s), and credit card information. We understand that making an online purchase involves a lot of trust from your side and so we are obligated maximum priority to the PII you provide us. We want you to feel comfortable and confident while planning and purchasing from our site. As a visitor to our web site www.desiya.co.uk, you have the right to understand our information privacy practices prior to providing desiya.co.uk with any of your PII.

By providing you with this Privacy Statement, desiya.co.uk we are pledging our continued commitment to protecting the information you provide us.

Desiya.com’s Privacy Statement

This Desiya.com Privacy Statement discloses the information privacy practices for Desiya's India Web site, www.desiya.co.uk.

1. What Information we collect from you
Desiya.com collects only those personally identifiable information ("PII") which are specifically and voluntarily provided by you. Personal Identifying Information is information about you that is personally identifiable and includes your name, date of birth, address, email address, phone number(s), and credit card information.

Many areas of desiya.om can be accessed without providing any PII. You need to provide PII in order to use selected travel planning tools and to process and fulfill travel requests.

Desiya.com collects PII when:

You sign up to become a member:
Desiya.com collects your Username, password, and e-mail address when you register to become a member of our Web site.

You add your traveler profile information:
When you add your profile information, this information is saved in the My Profile area of your account. Desiay.com collects the full name and contact number and other preferences for making a travel reservation.

We may collect PII and travel preferences about an individual accompanying you. You must obtain the consent of other individuals prior to providing desiya.co.uk with their details. They will be unable to view or change any information you provide on their behalf.

You Purchase travel
Desiya.com collects the billing address of the credit card that is used to purchase travel. We will also collect other credit card information, for travel purchased through Desiya.com.

Participate in a survey, contest, or sweepstakes
Information collected by desyia.com when you participate in a contest or sweepstakes may include some of your personal details.

Surveys
Information collected by desiya.co.uk when you participate in a survey may include some of your personal information. You are under no obligation to respond to any survey conducted by Desiya.com

Contact Desiya.com
Desiya.com collects some of your personal information whenever you submit a question or suggestion, or request assistance.?

Our partners
Desiya.com has partnered with reputable third parties to offer our members and site visitors a variety of products and services. They may have different privacy policies than ours. We encourage you to review our business partners' privacy policies before you disclose any information.

Other information we collect
Some information is collected automatically every time you visit Desiya.com (e.g., cookies and computer information). In addition, information may be collected from other independent, third-party sources.

Cookies and other Web technologies
When you visit desiya.co.uk we collect information about your computer, you do not provide this information-it is collected automatically as a means of supporting your visit to our site. This cookie does not contain any PII.

Computer information
Desiya.com collects certain technical information from your computer each time you request a page during a visit to Desiya.com. This information is collected only to enhance your experience on our site.

2) Use of your information
Information collected on Desiya.com may be used to:

Register you as an Desiya.com member
When you register we use your information to create your member account.

Plan and purchase travel
Information from your traveler profile is used for your travel reservation. Information collected from you when you purchase travel is used to bill your credit card and deliver your travel itinerary.

Notify you of travel changes;In case you travel plans disrupted because of unavidalbe conditions, Desiya.com may send you an e-mail notification about these conditions and help you make alternative travel arrangements.

Send marketing communications or surveys to you:
As a registered desiya.co.uk member, you may receive e-mails related to surveys and other marketing communications.You may also receive postal mail notifications from desiya.co.uk and its marketing partners.

Respond to your questions or suggestions:
We will use your e-mail address or telephone number to respond when you submit a query or suggestion, or request assistance.

Improve the quality of your visit to our site
We collect information based on your navigation of our site, this gives us data to further improve upon our site. No PII is collected unless you explicitly provide it.

3) Sharing of your information : Desiya.com does not sell or rent your PII to anyone.

Service providers
To provide and process the services you request, Desiya.com shares your PII with our authorized service providers that perform certain services or functions on our behalf.

These service providers will disclose information about your traveler profile to travel suppliers whose products you have purchased. Desiya.com has not placed limitations on these suppliers from using or disclosing your information without your permission. Therefore, we encourage you to review the information privacy practices of any travel suppliers whose products you purchase on desiya.co.uk.

Our obligations
Desiya.com may be required by law to disclose information you have provided in obtaining our travel products or services. Desiya.com may also disclose information against frauds or those who could bring harm to others. It may be necessary for desiya.co.uk to provide customer information to third parties for the purpose of resolving normal business disputes.

Other Web sites

There are several links at Desiya.com that may link you to other Web sites that do not operate under desiya.co.uk's information privacy practices. Desiya.com's information privacy practices no longer apply when you click on these links.

4) Control over and access to your information
Desiya.com believes in giving you control over your information. The "My Profile" page on Desiya.com allows members to view and change their account settings. You can also change your password, traveler's information and update your travel preferences

You can also close your Desiya.com account. You can also open a new account at any time. The trips page will allow you to edit your itineraries.

5) Communications from Desiya.com
You will receive communications from Desiya.com when you:

• Sign up to become an Desiya.com member
  When you sign up as a new Desiya.com member, you will receive a "Welcome to Desiya.com" e-mail.





• Request to update or close an account
  When you complete an Account Closure request or modify your account information (e.g., update your e-mail address), we will send you a confirmation e-mail.





• Purchase travel
  Each time you purchase travel through Desiya.com, or change or cancel a confirmed travel reservation, you will receive confirmation of your travel itinerary via e-mail





• Promotional marketing communications
  As a registered Desiya.com member, you will occasionally receive e-mails notifying you of special promotions or other travel news.





• Win a contest or sweepstakes
  If you win a contest or sweepstakes, desiya.co.uk will get in touch with you either by phone or by e-mail.





• Contact Desiya.com with your questions/suggestions
  When you request assistance with viewing your itinerary, logging on to the Desiya.com Web site, or accessing your account, we will respond to you via e-mail or telephone.





• Are asked to complete a survey about your experience on our site
  To help us improve desiya.co.uk and serve you better, from time to time we may e-mail surveys to you to learn more about your experience with our site

6 ) Protecting your information
Desiya.com only stores the information you provide when registering to become an Desiya.com member, create a travel profile, purchase travel, or use selected travel tools.

Our systems are configured with the latest technologies, to ensure safe transmission of data.

Changes to the Desiya.com Privacy Statement
This Privacy Statement was produced and posted on desiya.co.uk on June 25, 2004. desiya.co.uk reserves the right to modify or amend this Privacy Statement at any time and for any reason.

Contacting Desiya.com
We want to make sure you have control over your online travel experience as an Desiya.com customer, from planning and purchasing your travel to protecting your personal information.

You may write us an e-mail at: support@desiya.com